Accessibility statement
This website is run by Hammersmith & Fulham Council. We want as many people as possible to be able to use this website.
For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email the H&F web team at webmaster@lbhf.gov.uk
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email us at info@fosteringsharedservices.org.uk
We’ll consider your request and get back to you in 10 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Hammersmith & Fulham Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the exemptions’ listed below.
Non-accessible content
Non-compliance with the accessibility regulations
The navigation menu toggle buttons do not have unique IDs. This fails WCAG success criteria 4.1.1 (Parsing).
Disproportionate burden
Not applicable.
Content that’s not within the scope of the accessibility regulations
The accessibility regulations do not require us to fix pre-recorded videos published before 23 September 2020. This applies to the 'Fostering: Care to make a difference' video which has text presented on screen that isn't included in the audio track making it inaccessible to some people with visual impairments.
We have published a transcript of the video that includes this information and can be read out aloud by screen readers.
Preparation of this accessibility statement
This statement was prepared on 25 September 2023. It was last reviewed on 18 July 2024.
This website was last tested on 21 September 2023. The test was carried out by Hammersmith & Fulham Council.